FPT Industrial North America Launches 24/7 Customer Contact Center

FPT Industrial announced its next step in creating a fully customer-centric approach to its aftersales business organization, known as AMS or AfterMarket Solutions, as it launched its Customer Contact Center alongside its exhibit at the ConExpo trade show. "Our mission for the AMS organization is to provide original parts and tailored services that are practical for our customers," said Braden Cammauf, head of commercial operations of FPT Industrial North America....

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