Bonnell Expansion Leads to Updated Customer Journey

As Bonnell Industries continues to expand, its dedication to customer service remains at the heart of what it does. In order to improve the customer journey, Bonnell has implemented a number of changes to increase convenience and streamline the purchasing and servicing process. Municipal customers will now have three points of contact: a dedicated regional sales manager responsible for new equipment purchases, a dedicated parts and service sales rep responsible for updating or servicing currently owned equipment, and an inside sales rep responsible for pricing, delivery and general customer support....

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